The Operating System for Travel Agencies
Tourvero collects leads from your website, Telegram and email, creates tours from tour operators’ PDF invoices on its own and keeps an eye on travelers’ passports. Your agents sell — the system does the busywork.
Built for agencies in Serbia and Georgia · proven in production since 2026
Before → after
Four things that cost a travel agency time and money every single week.
Leads get lost in Telegram, WhatsApp and email. Nobody knows who replied to the client — or whether anyone did.
Website, Telegram bot and request emails land in the CRM on their own. An agent is assigned automatically — by the client’s choice or by phone number.
Agents retype the operator’s PDF invoice and travelers’ passports by hand. Slow, and names end up misspelled.
Send the PDF invoice and passport scans to the Telegram bot — it creates the tour and the travelers for you.
You find out a passport is expiring at the airport.
Passport validity is checked against the travel date: a warning under 7 months and a stop flag under 6. Children and infants by age, duplicates by passport number.
Revenue is pieced together in Excel at month-end, with every currency added into one number.
A manager dashboard with upcoming departures, an operator summary and revenue shown separately for each currency.
Modules
Start with what your agency needs today and add modules as you grow.
Tour and traveler records, manager and agent roles, phone search and the client’s full history.
Upcoming departures, tour operator summary and revenue — no Excel, no manual reports.
Ask in plain words — the assistant answers from your data and prepares actions for you to confirm.
Your agency website with request forms and last-minute deals. Every form goes straight to the right agent in the CRM.
The documents bot reads PDF invoices and passports. The subscription bot sends clients last-minute deals for the destinations they follow.
How it works
A lead travels the whole way without copy-pasting from messengers and spreadsheets.
From the website, the Telegram bot or an email — straight into Leads.
If the client picked a manager, it goes to them. A returning client goes to their agent.
The bot reads the operator invoice and passports; the CRM checks expiry dates and ages.
A link to the tour operator’s portal right on the tour card. Only managers see the login and password.
Contract dates and a reminder for the manager before they expire.
Ordering parsing for a new operator or a reference-data update creates a Bitrix24 task.
One traveler, one record: matched by passport, name with birth date, and phone.
Country, resort, hotel, dates, meals and links to the operator booking — right in the lead.
Traveler category is calculated from age automatically and refreshed every day.
The booking PDF and passport scan open right on the card — no digging through chats.
Year, status, country, operator, agent, period, search by phone and passport, totals per currency.
Countries visited, trips, average ticket, next trip, lead history.
We’ll walk you through the system using your agency’s own tasks and answer your questions.
Integrations
Flights and bookings from the GDS go straight into the tour card
Hotel bookings from the bedbank — travelers, dates and prices without retyping
PDF invoices of any tour operator — parsed into a tour automatically
Documents and subscription bots, leads from chats
Also: Galileo, WebBeds, Bitrix24, email, WhatsApp Business, Viber, Google Workspace
Security
Login and password access, with time-limited sessions.
Managers see revenue and reports; agents see their own work.
The database is backed up every night; copies are verified and kept for 14 days.
Server in Serbia or Georgia, at your choice — in line with the Serbian ZZPL and the Georgian Law on Personal Data Protection. No transfer to third countries.
Pilot programme 2026
Tourvero is proven in production since 2026 and is now opening in Serbia and Georgia. The first agencies join under a pilot programme: we set the system up around your processes and use your feedback to shape the local version.
Join the pilotPricing
We quote in EUR based on your agency size and modules. Tourvero is built for agencies with 3 to 30 employees.
Get a quoteFAQ
It depends on your data volume and modules. We set up the system, migrate your data and train your team; we give you an exact timeline after the demo.
Yes. We import travelers, tours and reference data from Excel, Google Sheets or an export from your CRM, and merge duplicate travelers by passport number.
We run online training for managers and agents and hand over guides. After that, support is in Telegram.
On a dedicated server in Serbia or Georgia, at your choice. A backup is made every night and access is split by role.
No, Tourvero works on its own. If you already use Bitrix24, Amadeus or Hotelbeds, we connect them.
Currently Russian. Serbian, Georgian and English are on the roadmap — pilot agencies get them first.